Summary:
RSA, The Security Division of EMC is headquartered in w:st="on"Bedford, Massachusetts. RSA is the expert in information-centric security, enabling the protection of information throughout its life cycle. RSA enables customers to cost-effectively secure critical information assets and online identities wherever they live and at every step of the way, and manage security information and events to ease the burden of compliance. They offer industry-leading solutions in identity assurance & access control, encryption & key management, compliance & security information management and fraud protection. These solutions bring trust to millions of user identities, the transactions that they perform, and the data that is generated. RSA, The Security Division of EMC, was formed in September 2006 following EMC Corporation’s acquisitions of RSA Security and Network Intelligence.
The Practice Consultant is a customer-facing technical member of RSA Consumer Solutions Professional Services team. The ideal candidate should be an enthusiastic technology evangelist who truly enjoys working in a dynamic collaborative team environment.. The Practice Consultant responsibility within projects may include analyzing requirements, implementation, customization, integration and documentation for the customer. The Practice Consultant works closely with sales, project managers, engineering, CTO office, other TS personnel, and the customer to ensure a smooth implementation and transition from start-up to integration/production mode. Key responsibilities include the successful execution of all consulting engagements, which encompass evaluating customers' strategic business issues, identifying requirements, creating business case justifications, and proposing appropriate enterprise solutions. Capable of working with minimal supervision. Knowledgeable of industry best practices in the implementation of complex technical solutions. Demonstrates strong interpersonal skills.  This position will require travel throughout the w:st="on"United States.
This person primarily engages with the business and technical staff of the customers of RSA solutions and also works closely with RSA's engineering group in a fast paced, deadline and results oriented environment. The candidate should have a genuine enthusiasm for implementing cutting-edge technology, ensuring customer satisfaction and quality product performance.
Primary responsibilities will include, but are not limited to:

Installation and configuration of enterprise web software
Coordination with customer: business managers, security / compliance managers, web developers, database administrators and IT administrators
Quality validation of completed installations.
Customer relationship and project management elements
Provide punctual, on-site installation, training, and customization services
Provide product training via phone and Webex
Some outside-normal-hours visits as necessary
Logging all issues into databases
Proactive following-up on all issues and visits
Analysis and debugging of technical issues
Provide technical documentation and knowledge base updates  
Minimum requirements for consideration:
Additional Beneficial Experiences:


class="732561221-21082009"System experience with operating systems: AIX

Software development experience with: ASP, javascript, .NET

Administration experience with any of the following: IIS, Servlet Exec, DB2 UDB.

Work experience with financial institutions, specifically internet banking / finance systems.

Experience with identity protection and management such as SiteMinder, Citrix, Tivoli

Certifications in any of the following: Java development, Oracle DBA, or Project Management.

Work experience in secure mission-critical data center environments

Any type of technology consulting

Fluent any any languages other than English ia a plus (Spanish preferred)


 

Minimum of a Bachelors Degree in a technical discipline (Engineering, Computer Science, Information Systems/Science, Mathematics, etc.) or equivalent experience
5 years experience in hands-on implementation of enterprise level web software.
3+ years of demonstrated success in customer-facing engagements/ activities.
System experience with Windows and Unix or Linux .
Software development experience with Web services/SOAP, XML, Java
Administration experience with any of the following: Apache, Tomcat, WebSphere, BEA Weblogic,  w:st="on"MS*SQL Server, Oracle.
Working knowledge of enterprise level networking (TCP/IP, VPNs, SFTP, Proxy, Firewalls).
Willing to travel (up to 40%).